Do you sell wholesale?
Yes, we sell wholesale and bulk on most items. Please contact us for business relationships and special orders.
How long will it take to get my order?
Our current processing time is 1-5 business days, but we strive to expedite orders either on the same day or the next day after we receive them. We do not ship on weekends. Shipping times vary by location.Tracking information will be uploaded to your order details so you can follow your package from our studio to your door. Please be aware that delivery times can sometimes be delayed. If you have any questions, feel free to contact us.
How should I store my herbs and what is their shelf life?
Store your herbs in clean, airtight containers away from heat and light. Amber glass jars with airtight lids are ideal, or you can keep them in a dark cupboard or drawer in the original packaging, sealed tightly. Shelf life varies by form and plant part:
Are these herbs safe for me?
We use only the highest quality herbs. Herbs are nature's medicine and may interact with current medications. We recommend researching drug interactions and the safety of consuming these herbs if you have certain medical conditions, and discussing them with your doctor before beginning a new herbal regimen. We do not recommend our products for women who are pregnant or breastfeeding.
Can I cancel my order?
We accept cancellations up to 4 hours after your purchase. Please purchase seriously, as we cannot cancel your order after this time has passed. If you have a problem with your order after purchase, please contact us immediately.
Are there additional fees for international orders?
Some international buyers may be subject to import fees/taxes after purchase, which are the sole responsibility of the buyer. Please research VAT and customs requirements prior to purchase. We are not liable for orders seized by country officials and cannot resend, replace, or refund these orders.
What should I know before using herbal products?
Herbal regimens may affect everyone differently. Educate yourself thoroughly about any herbs and their potential contraindications before adding them to your regimen. Consult your physician about any medical concerns regarding herbal supplements. These products have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
